How can I get a quote?
Getting a quote from D&E House Cleaning Denver is easy! Simply Give us a call today to get a free quote on any cleaning service! (720) 334-8298 or fill out this request form.
Am I charged the full quoted amount even if it doesn't take that long to clean my house?
No, you’re only charged based on the amount of time your cleaner was actually at your home working. If they finish early, you aren’t charged the full amount quoted.
Does someone have to visit my house before I can book a cleaning?
Absolutely not! We wouldn’t want pushy sales people coming to our house so we would never do that to you. You can get a quote and book your cleaning online. It takes about one minute.
Are cleaning supplies included?
Cleaning supplies will be included in cleaning services. However, if you have a cleaning supply that you would prefer to be used instead simply let us know and leave it out for our maids to use on the day of cleaning.
What if I'm not happy with my cleaning?
Please get in touch with us right away and we’ll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.
CAN I GET A SAME-DAY BOOKING?
We can’t guarantee same-day booking. If possible, please allow at least one business day in advance for cleaning services. However, there are times where same day booking is a possibility. Give us a call today to see! (720) 334-8298
DO I HAVE TO BE HOME FOR MY CLEANING?
It’s completely up to you. If you’re not going to be home, make sure you let us know how to access your house.
DOES MY CLEANER ARRIVE AT THE EXACT TIME I BOOK?
Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where your cleaner will be late, you will be contacted to let you know the ETA.
WHEN AM I CHARGED FOR THE SERVICE?
You are not charged until after the cleaning has been completed. Your invoice will reflect only the amount of time that your cleaner was actually at your home working, rounded-up to the nearest 15 minute increment.
ARE THERE NAY COMMITMENTS OF CONTRACTS?
No, you can cancel service anytime without any penalties. You don’t have to commit to any contracts or pre-determined number of appointments.